Missouri Energy Jobs

Jobs.mo.gov mobile logo

Job Information

TechFlow, Inc Social Scientist in Arnold, Missouri

Are you looking for a place to invest in your future? Then consider a job at TechFlow where we provide opportunities for individuals to explore, learn and develop their career, while being part of an exciting team of professionals.

Here are some experiences you may have at TechFlow:

  • Work with best-of-breed technologies

  • Have fun while being part of a professional team

  • Work in a challenging and dynamic environment

  • Work in a supportive learning atmosphere where opportunities for training and advancement are provided.

TechFlow is looking to expand the CIO-T/TF/TFI Integration Division, Design Branch by requiring a Social Scientist Level 4. The Social Scientist provides support for the CIO-T/TF/TFI Integration Design Branch by applying extensive knowledge of various sciences (e.g., Human Factors, Marketing, or Psychology) and experience applying web usability testing methods of web user research studies (e.g., usability studies, creation of user profiles or personas, participatory design, surveys, heuristic evaluations, and cognitive walkthroughs).

Key Responsibilities:

  • Conduct UX research (to conduct heuristic evaluations) on websites, software applications, and mobile apps for NGA’s web enterprises to enhance the NGA user’s experience.

  • Design user-centered test plans across the design cycle from concept phase to post-release evaluations.

  • Conduct web research studies (e.g., usability studies, creation of personas, and cognitive walkthroughs) to design user-centered test plans across the design cycle from concept phase to post-release evaluations.

  • Incorporate quantitative and qualitative UX research methodologies to convey complex technical and business requirements.

  • Conduct UX research through usability testing, interviews, card sorting, and other industry methodologies. Based on that research, provide data-driven reports, in a variety of formats, to diverse audiences.

  • Create and deliver UX educational and informational briefs.

  • Conduct and incorporate UX research techniques such as observations, understandings, analysis, interviews, surveys, questionnaires, card sorts, usability tests, tree tests, and A/B testing to prove or disprove assumptions, find commonalities across our target audience members, and recognize their needs, goals, and mental models in the NGA digital space either live or remote.

  • Communicate research findings via written reports and oral presentations.

  • Apply web usability testing methods of web user research studies (e.g., usability studies, creation of user profiles or personas, participatory design, surveys, heuristic evaluations, and cognitive walkthroughs).

Minimum Requirements:

  • 15 years of relevant previous experience

  • Demonstrated experience applying product usability moderating and/or test method selection.

  • Demonstrated experience integrating consumer research into a business’s product design practice.

  • Demonstrated experience with product usability testing tools.

  • Demonstrated experience utilizing methodology concepts for analysis and brief findings to organizations as necessary.

Education Requirements:

  • Masters in a social science research field or equivalent experience in consumer behavior, consumer psychology, market research, organizational behavior, industrial-organizational psychology or similar

Clearance Requirements:

  • Active TS/SCI

Desired Qualifications:

  • Minimum 10 years’ experience in UX research or related field.

  • Minimum 10 years’ experience in statistical analysis, qualitative analysis, and/or quantitative analysis.

  • Minimum 3 years’ experience with analytics tools.

PLEASE NOTE

TechFlow is an equal opportunity employer (Minority / Female / Disability / Vets). Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information.

DirectEmployers