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National Dentex Dental Lab Production Manager (Appliances) in Fenton, Missouri


Join National Dentex - a leading healthcare organization specializing in the dental industry. We offer a full spectrum of specialized products, services, and technologies to address any dental restoration need. Currently, we have 30+ labs throughout the country. Our team is growing, and we are seeking to fill a number of key positions within our organization including this opportunity at NDX Keller in Fenton, MO for a Full-Time Dental Lab Production Manager in our Appliances Department.

The regular hours for this position are from 8:00am to 5:00pm, Monday through Friday, and subject to change from time to time.

This is a full-time position featuring employee benefits including: health, dental, vision, disability, and life insurance; paid holiday, vacation, and sick time; 401K; and tuition reimbursement!

Primary Responsibilities and Essential Functions of the Position:

  • Manages and maintains staff by recruiting, selecting, orienting, and training team members; maintaining a safe, secure, and legal work environment; and developing personal growth opportunities for team members.

  • Communicates job expectations; planning, monitoring, and appraising team members; coaching, counseling, and disciplining team members; developing, coordinating, and enforcing systems, policies, procedures, and productivity standards.

  • Maintains quality service by enforcing quality standards; analyzing and resolving quality problems; identifying trends; recommending system improvements.

  • Work with laboratory leadership to develop and maintain budgets.

  • Follow up on all customer complaints to ensure the issues identified are resolved to the customer’s satisfaction and use as an opportunity to coach team members.

  • insert specific responsibilities for your position)

  • Oversee incoming work flow and inspection of completed work.

  • Communicate to maintenance on equipment issues or replacement

  • Expedite and monitor workflow to maintain production scheduling and prevent unnecessary overtime and cases being delayed.

  • All other duties as assigned.

    Skills and Abilities Required:

  • Must be able to read, write, speak and understand English

  • Must have computer skills including typing and familiarity with Microsoft Office products.

  • Verbally communicate with all levels of staff, leadership and customers maintaining a positive demeanor and nurturing teamwork.

  • Must be familiar with Performance Management processes, Project Management, Coaching, Quality Management, and Developing Standards.

  • Ability to problem solve to find root cause.

  • Detail oriented and possess excellent communication skills with all levels.

  • Effectively resolve production and/or team member issues while promoting and maintaining the Keller values and critical success factors.

  • Must be a results driven individual.

  • Understands the importance of, and has the ability to, foster teamwork

  • Takes initiative.

  • Has excellent listening and organizational skills.

  • Attention to detail.

    Minimum Education and Experience Required:

  • Required: High school diploma or GED equivalent

  • Obtain experience in tasks that are overseen or have the ability to learn and understand.

  • Minimum 2 yrs. production and/or manufacturing experience

  • Minimum 1 yr. customer service experience, preferred

  • Demonstrated leadership skills, obtained though experience or recognized through observation

Hazardous Materials or Equipment Used:

  • Sharp instruments, knife and blades

  • Polyflex & machine (capable of reaching dangerous temperatures)

  • Lathe, chopper, injector

  • Pumice

  • Milling hand piece, Trimmer

  • Steamer

  • Boil Out Machines

  • Activator, Polymer, Monomer, Activator, General Purpose Cleaner

  • Shell Blaster

Physical Requirements:

  • Perform tasks at multiple workstations-standing and sitting for extended periods of time.

  • Perform tasks at multiple workstations

  • Standing and sitting for extended periods of time

  • Fine motor skills and/or perform repetitive motions

  • Repeated bending and kneeling.

  • Vision capabilities: Depth perception, attention to detail and/or color

  • Push, pull, lift, and/or carry up to 50 pounds.




  • Team Player: Works well as a member of a group

  • Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

  • Dedicated: Devoted to a task or purpose with loyalty or integrity



  • High School or Equivalent or better



  • 2 years: Production or Manufacturing experience