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Fiserv Technical Production Control Professional II in Hazelwood, Missouri

What does a great Technical Production Control - Professional II do?

This role will develop and support key solutions within the Fiserv Output Solutions business unit. You will work with AIX/Linux operating systems. This role is part of the middleware development/ support team within the Production Technology group where you will work closely with operations, project management, and Implementations teams. Candidate will be involved in the conception of new features through development as well as daily operations support and client onboarding. This position will be responsible for defining, developing, testing, analyzing, and maintaining Ricoh Process Director (RPD) applications in support of the achievement of business requirements. These responsibilities may include configuring workflows, determining conditional logic (including writing JavaScript and Shell Script), testing and analyzing RPD workflow creation. This person will also be responsible for researching, designing, documenting, and modifying print jobs submitted to RPD throughout the production life cycle, and providing guidance to other team


As a Technical Production Control - Professional II, you can look forward to:

  • Work with print applications

  • Have working knowledge of the print applications submitted to RPD

  • Have ability to work with applications that generate print data, i.e., composition tools, host system, etc.

  • Have a knowledge of printers (printer manufacturer knowledge is preferred)

  • Oversee printer operations and setup

Basic qualifications for consideration:

  • Knowledge and experience working with AIX/Linux Operating Systems.

  • Understanding of print queues and management.

  • Basic understanding of Actual Destination in association with print management

  • Management of the application, including applying patches and major upgrades.

  • Knowledge of postal requirements as applies to managing mail solution software updates

Preferred qualifications for consideration:

  • Support operations staff when they have questions or need RPD support

  • Knowledge of Inserter requirements relating to interfacing with RPD to reconcile/close out jobs on the inserter and RPD reconciliation GUI.

  • Collaborate with business owners, operators, managers to determine requirements and review design choices and trade-offs for new workflows

  • Work with Client Services and Implementation teams to define orderly plans for the on-boarding of new jobs into production

  • Track the execution of on-boarding plans and present status to stakeholders

  • Detailed knowledge of RPD configurations, workflows and interfaces

  • Detailed knowledge of RPD features, extensions and the RPD total solution

  • Detailed knowledge of RPD user groups and rights

  • Know how to take a RPD capture for problem determination with Level 2 support

  • Ability to apply periodic “patches” and “upgrades”

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Learn more about Fiserv:

To support the total well-being of our associates, Fiserv takes a broad approach to our benefits. We offer a comprehensive benefits package that provides flexibility and affordability with a variety of medical, dental, vision, life insurance and disability options. We are #FISVProud of our benefits and well-being programs. Our commitment to wellness, wellness education, preventive services and fitness activities are designed to meet you where you are.

Life moves fast. And as it does, we know most people aren’t thinking about “financial services”. But we are.

We help people and businesses move money and information every minute of every day. Our solutions connect financial institutions, corporations, merchants and consumers to one another, millions of times a day, behind the scenes, reliably and securely.

We’re Fiserv, a global leader in Fintech and payments enabling innovative financial services experiences that are in step with the way people live and work today. The company’s approximately 44,000 associates proudly serve clients in more than 100 countries, so their customers, members and consumers can move money when and where they need it, at the point of thought.

Our Aspiration is to move money and information in a way that moves the world. As a FORTUNE™ 500 company and one of FORTUNE Magazine World’s Most Admired Companies for the seventh consecutive year, we are committed to excellence and purposeful innovation.

Explore the possibilities of a career with Fiserv and Find Your Forward with us.

Fiserv is an Equal Employment Opportunity Employer, and it is the Company’s policy to make all employment decisions without regard to race, color, religion, creed, age, sex, national origin, veteran status, disability (as long as the individual is able to perform the essential functions of the job with or without reasonable accommodation), and any other characteristic protected by Law.