Guidehouse Associate Director Energy Providers Central Market Research Lead in Jefferson City, Missouri
Guidehouse is a leading management consulting firm serving the public and commercial markets. We guide our clients forward towards new futures that build trust in society and your professional skills along the journey. Join us at Guidehouse.
We are looking for an enthusiastic and seasoned Market Research Lead to join our team!
This senior level position is a highly visible role that draws heavily upon all of the analytical, creative, and interpersonal skills essential to support the end-to-end management of market research projects, including business development and delivery of general strategy consulting engagements.
Responsibilities of the Senior Market Research Lead will include:
Identifying and translating business questions into research/analysis design Designing, launching, and fully executing complex market research, customer voice and insights initiatives
Analyzing data from qualitative, quantitative, and operational data with high accuracy, to uncover findings with business impact
Summarizing key findings into compelling data stories and deliverables
Providing actionable recommendations to business units based on findings from analysis
Presenting and communicating insights to executive stakeholders
Supporting multiple client engagements as a Subject Matter Expert
Managing and developing junior staff supporting market research projects
Guidehouse is seeking a Senior Market Research Lead to join our team. We are looking for someone with a passion for creative problem solving, client service, and project management. Key responsibilities for this position include:
Oversee the design and facilitation of market research studies and customized surveys targeting a wide variety of specialized topics and populations including both qualitative and quantitative approaches. Successful candidates are expected to demonstrate a clear history of working on multiple tasks/projects illustrating experience.
Ability to “tell the story” of research data to effectively interpret and convey the key takeaways of research findings in a way that is actionable and relatable to a general, less technical audience. This includes the ability to contribute to high quality reports, graphics, and presentations on findings.
Clear written and verbal communication to the both internal and client stakeholders. Superior verbal and written communication skills demonstrating clarity and conciseness are expected.
Support go-to-market initiatives , the development of proposals, and assume complete ownership of significant projects while at the same time being a part of and leading a close-knit team.
A Masters or PhD in social science research (including political science, public administration, demography, education, geography, psychology, public health, social work, sociology, survey methodology, statistics, and urban studies), especially coursework in program evaluation and survey research, and advanced statistical analyses is required .
5+ years’ experience in designing and leading Market Research, Program Evaluation, and Survey Research projects/studies – experience in consulting preferred, but academic research experience is acceptable.
A strong working knowledge of social science research methods and experience in managing primary data collection procedures (CATI lab and remote environment, Qualtrics or web-based surveys, mail surveys, in-person interviews, focus groups, etc.) and practicalities of implementation required.
In-depth knowledge of Voice of the Customer, Customer Success, and Customer Experience strategies preferred.
Significant and documented experience designing, leading/conducting, analyzing, and reporting on qualitative/quantitative market research studies.
Extensive experience developing and delivering presentations to executive audiences
Excellent at visualizing data, synthesizing insights, and storytelling with data.
Advanced proficiency with data analytics, particularly customer feedback and survey data
Advanced experience with SPSS, Microsoft Excel, intermediate experience with Microsoft Word and PPT.
Supervision skills and experience, including effective recruitment strategies and performance assessment, are required.
Ability to manage several projects simultaneously, prioritize and plan work activities while meeting respective deadlines. Strong organizational and time-management skills.
Advanced skills in statistical analyses, which might include network analysis, multivariate linear and logistic regression, statistical weighting, reliability, sampling and effect size analysis, etc.
Tireless attention to detail in all prior experience (academic and professional)
A history of successful, creative problem-solving
Excitement for working with energy providers, customer voice and experience research initiatives and developing visually interesting results
Demonstrated ability to prioritize effectively in the face of multiple and shifting priorities, with the ability to switch between complex analytical thinking and attending to mundane tasks without compromising quality or losing one’s focus
Demonstrated independent decision-making experience with solid judgement
Ability to collaborate as a part of team, as well as to work independently
An inquisitive nature and desire for continuous improvement
Outstanding analytical and problem-solving skills
Superior interpersonal skills
The successful candidate must not be subject to employment restrictions from a former employer (such as a non-compete) that would prevent the candidate from performing the job responsibilities as described.
This salary range for this role is $116,700 USD to $175,000 USD depending on experience
Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.
Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.
If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.
Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.
Rewards and Benefits
Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
Medical, Rx, Dental & Vision Insurance
Personal and Family Sick Time & Company Paid Holidays
Position may be eligible for a discretionary variable incentive bonus
Parental Leave and Adoption Assistance
401(k) Retirement Plan
Basic Life & Supplemental Life
Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
Short-Term & Long-Term Disability
Tuition Reimbursement, Personal Development & Learning Opportunities
Skills Development & Certifications
Employee Referral Program
Corporate Sponsored Events & Community Outreach
Emergency Back-Up Childcare Program