Smartsheet Enterprise Sales Engineer - Federal in Jefferson City, Missouri
Enterprise Sales Engineer - Federal
Smartsheet is looking for an Enterprise Sales Engineer to provide functional support to prospective Federal Civilian and DoD clients and customers while ensuring customer satisfaction.You willdesign, validate, and present Smartsheet solutions to include advanced product concepts, future direction, and 3rd party complimentary products. Experience with technical leadership, outstanding customer-facing skills, and consultative solution sales SE experience is required.
This high profile role is part of the Enterprise Sales team and is based remotely in the greater Washington D.C., Virginia, Maryland area, andreports tothe Director of Strategic Sales Engineering.
Partner with enterprise sales executives by owning the technical sales process in support of selling Smartsheet’s SaaS platform to large enterprises
Provide advice and guidance as the Smartsheet subject matter expert to prospects, as well as current enterprise users
Design and develop creative solutions to customer requirements using Smartsheet
Represent Smartsheet’s technical capabilities to prospects; proactively support prospects in performing evaluations; ensure that prospects keep to their stated evaluation scope and timelines
Travel to enterprise customer sites periodically, serving as a technical resource to sales staff, as well as engaging with customer IT professionals regarding integration and data questions
Be a recognized Smartsheet technical expert and develop deep Smartsheet relevance (workflow definition, solution design, etc.) for key functional areas, such as Project Management, Security, Operations, DevOPs, Human Resources, etc.
Serve as front-line expert for “best practice” and prospect technical issues, tracking these issues and ensuring prompt follow up and problem resolution
Work closely with Marketing to develop repeatable solutions and Product Management as the customer advocate on product roadmap discussions and to provide input on new feature requests
Provide support for preparing technical responses to prospect questions, FAQs, knowledge-base and case support entries; help define “best practices” for broad usage across large enterprises
Deliver on, and exceed, all performance targets
Perform other duties as assigned
7+ years’ experience as a Sales Engineer in the SaaS and/or enterprise software industry
Public Sector experience required
Security and compliance experience required
Understanding of federal architecture and security guidelines and regulations (FIPS 140-2, FedRAMP, FISMA, DODAF, IL4, etc.)
End user experience in SSO/SAML, UAP, PIV and CAC
Experience working with LDAP and Active Directory Services including ADFS, working knowledge of Azure AD
Experience working with Public cloud environments (AWS, Azure and GCP)
Passion for working with leading edge, web-based technologies and a desire to deeply understand and demonstrate Smartsheet’s functionality, use cases, as well as business and technical elements
Substantial experience creating MS Excel-based solutions for collaboration/workflow/project management requirements in lines-of-business and/or IT
Strong communication skills (written, verbal, presentation), with the ability to explain technical subjects to non-technical end user personnel in large enterprises
Ability to quickly build credibility, as well as understand and resolve customer technical issues
Strong competence participating in a complex, solution-based enterprise sales process
Experience working in a fast-paced, high growth software company where change is a constant
Willing to travel periodically based on customer and business need
Clarizen, Planview, Workfront, Smartsheet, MS Projects, Google apps, Salesforce.com, Asana, Excel skills.
Bachelors (BA/BS) degree required
Perks & Benefits:
100% employer-paid medical, dental, and vision coverage for full-time employees
Equity - Restricted Stock Units (RSUs) Equity with all offers
Lucrative Employee Stock Purchase Program (15% discount)
401k Match (50% of your contribution up to the first 6% of your eligible pay) to help you save for your future
Monthly stipend to support your work and productivity
15 days PTO to start, plus Flexible Sick Leave
Up to 24 weeks of Parental Leave
Personal paid Volunteer Day to support our community
Opportunities for professional growth and development including access to Audible for Business and LinkedIn Learning online courses
Company Funded Perks, including a counseling membership, primary care membership, local retail discounts, and your own personal Smartsheet account
Smartsheet is an Equal Opportunity Employer committed to fostering an inclusive environment with the best employees. We provide employment opportunities without regard to any legally protected status in accordance with applicable laws in the US, UK, and Australia. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.
At Smartsheet, we strive to build an inclusive environment that encourages, supports, and celebrates the diverse voices of our team members who also represent the diverse needs of our customers. We’re looking for people who are driven, authentic, supportive, effective, and honest. You’re encouraged to apply even if your experience doesn’t precisely match our job description—if your career path has been nontraditional, that will set you apart. At Smartsheet, we welcome diverse perspectives and people who aren’t afraid to be innovative—join us!