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EY Healthcare - Clinical Operations Manager in Jefferson City, Missouri

Healthcare - Clinical Operations Manager


Requisition # UNI00HSN

Post Date Apr 16, 2021

Today’s healthcare environment is undergoing rapid change and transformation, which the pandemic served to expedite. The market is being impacted by changing regulations, new payment structures, increasing reliance on technology, and a move towards population health. As a manager within our Health Consulting practice, you’ll work with clients across the healthcare industry, from hospitals and integrated delivery networks to commercial and governmental insurers. You’ll use your industry knowledge and relationship skillsets to assist our clients in delivering services efficiently and effectively

The opportunity

As part of EY’s Health Advisory practice, you will work with these clients across the country in solving complex problems in today’s rapidly changing healthcare environment. We currently are seeking a highly motivated Manager, with a focus on provider operations, to manage client engagement teams, work with a wide variety of clients to deliver professional services and manage business development activities on strategic and global priority accounts.

Your key responsibilities

You’ll spend most of your time teaming with our provider team working with a broad spectrum of not-for-profit and for-profit healthcare clients, including hospitals, healthcare systems, physician practices and academic medical centers, to assess and redesign clinical processes.

As a Manager in our Health Consulting group focused on Clinical Operations, you’ll work with clients across the following areas:

  • Operational improvement

  • Benchmarking and financial quantification

  • Cost reduction/revenue enhancement

  • Workflow redesign

  • Care Variation

  • Clinical Diligence

Skills and attributes for success

  • Effectively manage and motivate client engagement teams with diverse skills and backgrounds Foster an innovative and inclusive team -oriented work environment. Play an active role in counselling and mentoring junior consultants within the organization

  • Foster relationships with client personnel at appropriate levels. Consistently deliver quality client services. Drive high-quality work products within expected timeframes and on budget. Monitor progress, manage risk and ensure key stakeholders are kept informed about progress and expected outcomes.

  • Cultivate and manage business development opportunities. Understand EY and its service lines and actively assess/present ways to serve clients. Develop and maintain long-term client relationships and networks.

  • Demonstrate in-depth technical capabilities and professional knowledge.

To qualify for the role you must have

  • Bachelors degree and approximately 8+ years of related work experience; or a masters degree and approximately 5+ years of related work experience.

  • Proven track record of progressive leadership experience at the department manager or director level having both financial and clinical responsibilities in a health system, large teaching hospital or Academic Medical Center environment.

  • Current RN license is required.

  • Experience working with physicians, nurses and staff members who strive to exceed patient expectations, while delivering excellent care in a cost-effective manner

  • Demonstrated ability to analyze and evaluate services utilizing current evidence-based research to improve patient care outcomes and quality of care

  • A willingness to travel to meet client needs; travel is estimated at 40-60% (recognizing our business model is evolving and this will likely decrease)

What we look for

We’re interested in passionate leaders with strong vision and a desire to stay on top of trends in the healthcare industry. If you have a genuine passion for healthcare, this role is for you.

What working at EY offers

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package includes medical and dental coverage, both pension and 401(k) plans, a minimum of 15 days of vacation plus ten observed holidays and three paid personal days, and a range of programs and benefits designed to support your physical, financial and social well-being. Plus, we offer:

  • Support, coaching and feedback from some of the most engaging colleagues around

  • Opportunities to develop new skills and progress your career

  • The freedom and flexibility to handle your role in a way that’s right for you

About EY

As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. So that whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Join us in building a better working world.

Apply now.

EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, national origin, protected veteran status, disability status, or any other legally protected basis, in accordance with applicable law.