General Electric Lead Excitation Field Service Engineer in Jefferson City, Missouri

About Us:

Baker Hughes, a GE company (NYSE:BHGE) is the world’s first and only fullstream provider of integrated oilfield products, services and digital solutions. Drawing on a storied heritage of invention, BHGE harnesses the passion and experience of its people to enhance productivity across the oil and gas value chain.

BHGE helps its customers acquire, transport and refine hydrocarbons more efficiently, productively and safely, with a smaller environmental footprint and at lower cost per barrel. Backed by the digital industrial strength of GE, the company deploys minds, machines and the cloud to break down silos and reduce waste and risk, applying breakthroughs from other industries to advance its own.

With operations in over 120 countries, the company’s global scale, local know-how and commitment to service infuse over a century of experience with the spirit of a startup – inventing smarter ways to bring energy to the world.

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GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer at . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Role Summary:

The Lead Excitation Field Service Engineer will participate as a Regional Service Team member. This role is responsible for providing the best services care for our customers across the USA. We are a Regional Service organization within the GE Oil and Gas, Measurement and Control organization headquartered in Colorado.

Essential Responsibilities:

In the role of Lead Excitation Field Service Engineer, you will:

  • Support execution of retrofit projects including installation, power up, and commissioning of one or more of the following: Excitation control solutions (EX2100e, EX2100, EX2000 DFE), Static Starter control solutions (LS2100, LS2100e), HMI upgrades, and TIL implementation

  • Support warranty administration and troubleshooting issues. Addresses customer service requests and leads customer issue resolution during warranty and post-warranty periods

  • Be responsible for pre-planning, site scheduling, field engineering, commissioning, control system startup, and project handover to customers.

  • Work closely with project managers, customers and supplier representatives to ensure financial performance, quality project installation, timeliness, and customer satisfaction

  • Respond to customer call out services requests

  • Timely completion of service time sheets, trip reports, invoicing packages, and other administrative requirements including pre-mobilization and de-mobilization meetings and procedures

  • Work closely with other functions to identify and register change order opportunities as well as review proposals for new opportunities, formulate and present GE solution to customers

  • Interface with GE Power Services, GE Industrial, and other GE Businesses

  • Other duties as required. Secondary duties may possibly include participation in FAT (factory acceptance test); participation in development of overall controls strategy for projects; design of hardware and software configuration packages according to project requirements; design of operator interface graphics and network topologies; release of system design to manufacturing Qualifications/Requirements:

  • Bachelor’s Degree in Industrial automation and/or Electronic Engineering from an accredited college or university

  • Minimum 3 years of field engineering experience in power generation, industrial plant automation, DCS (distributed control system), PLC (programmable logic controller) or similar industry sectorsEligibility Requirements:

  • Travel 50%, as required

  • Possess a valid driver's license and passport (or able to obtain a passport Desired Characteristics:

  • Previous industrial field service experience.

  • Controls experience to equipment that functions as a ""prime mover"".

  • Electronics and/or mechanical trouble shooting skills

  • Computer skills, familiarity with MS Office, TCP/IP configuration

  • Ability to learn other software tool applications to support HMI and application changes (Cimplicity, Intellution, Toolbox, GAP, etc.).

  • Prior mechanical / maintenance experience preferred.

  • Ability to read and interpret mechanical and electrical drawings.

  • Self-starter with minimal supervision requirement; able to work independently; ability to prioritize, organize work, and meet deadlines.

  • Ability to set and meet aggressive goals and targets

  • Ability to troubleshoot control and instrumentation systems at all levels, from field devices to control system, and networking

  • Must be able to generate immediate credibility with customers, suppliers, GE project management / engineering communities

  • Ability to multi-task in a dynamic, geographically dispersed team environment is required

  • Effective written and oral communication skills with excellent spoken and written English skills

  • Customer-focused skills, demonstrated by experience in field services, customer services or project management, are essential Locations: United States; Alabama, Alaska, American Samoa, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Guam, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Northern Mariana Islands, Ohio, Oklahoma, Oregon, Pennsylvania, Puerto Rico, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, United States Minor Outlying Islands, Utah, Vermont, Virgin Islands, U.S., Virginia, Washington, West Virginia, Wisconsin, Wyoming; Houston, otherGE will only employ those who are legally authorized to work in the United States for this opening.