Innovate Rehab & Wellness Director of Clinical Operations in Kansas City, Missouri
Innovate Rehab and Wellness is a leading provider of Physical, Occupational and Speech-Language Pathology services throughout Missouri, Illinois and Wisconsin. Specializing in skilled therapy management, we employ experienced clinicians who utilize an evidence-based approach to treatment and a compassionate approach to the delivery of care. We provide therapy management services to a variety of settings which include: skilled nursing facilities, hospitals, and assisted living facilities. We are seeking a qualified Director of Clinical Operations who is looking for a position with unlimited growth potential in the health care industry.
The Director of Clinical Operations position is responsible for managing all Innovate Rehab & Wellness clinical operations at contracted facilities, ensuring superior and consistent delivery of quality rehabilitative services. This position provides professional leadership and support for 40+ rehab teams across 3 states. With the support of geographically assigned Area Managers, this position assures successful business practices while adhering to established policies and procedures on insurance regulations, compliance, and ethical patient-centered care.
Reports to Senior Vice President
Ensures efficiencies in clinical operations in collaboration with Human Resources in areas including but not limited to staffing, recruitment, retention, training, and performance assessment.
Assures clinical accountability with management data, identifies areas for improvement, and assists in development of improvement plans as needed.
Provides advice and guidance from a therapist perspective to staff as needed to assist in evidence-based problem solving, clinical approaches, documentation, and staff management.
Generates special reports/data as needed to assist in assessing the efficiency of operations.
Prepares for and participates in weekly meetings with Executive Team.
Possesses knowledge and understanding of LTC regulatory policies and processes, including Federal, State, Local and payor-specific
Stays updated regarding, and prepares clinical teams for, changes in Federal, State, Local and payor-specific policies and processes
Responsible for service and operational excellence of all assigned activities to ensure the delivery of quality services and/or outcomes required to meet or exceed the expectations of those utilizing or are impacted by our rehab departments.
Supervise Area Managers to assure consistency of quality business practices and rehab services across geographic regions.
Assists Business Development with marketing strategies for the company as required.
Identifies program development needs of customer facilities and assists staff in implementation.
Collaborates as part of Executive Team regarding setting of annual goals and objectives as part of the company’s strategic business plan.
Monitors staff adherence to company policies and procedures.
Educates staff regarding regulations and oversees adherence to all guidelines.
Reviews the quality and appropriateness of the services delivered and of individual therapy programs for effectiveness and efficiency.
Collaborates as part of Executive Team to develop/review and implements quality assurance programs.
Communicates/interacts with facility personnel as needed, to ensure continued satisfaction with delivery of care.
Investigates, follows-up and assists in the resolution of staff, service, and patient related issues.
Directs and participates in the scheduling of quality reviews to identify and address areas of regulatory concern and risk.
Identifies the needs for support from risk assessments during facility visits.
Assists VP of Compliance with ensuring effectiveness of compliance education and training.
Analyzes regulatory trends in geographic areas and applies strategies to mitigate risk of repeated issues.
Analyzes tools, training, and audits to allow for assessment of staff competency in therapy services for positive patient outcomes.
Maintain and encourage positive company culture and responsible fiscal stewardship among employees
Currently state-licensed in Physical Therapy, Occupational Therapy, or Speech-Language Pathology. We are unable to consider Therapist Assistants for this position.
Ability to work out of Columbia, MO office one day a week
Minimum of five years clinical experience in a long-term care setting
Multi-site management experience required
Increased training/experience with Medicare regulations and compliance is preferred.
Effective verbal and written communication skills
Effective management and leadership skills
Keyword: Director of Clinical Operations
From: Innovate Rehab & Wellness