Nordco Field Service Tech in Kansas City, Missouri
Field Service Technicians serve their customers by providing preventative maintenance (fluid,filters,inspection), repairs (anything from tightening a bolt to replacing an engine) onsite at customer locations.
Our Field Service Technicians have a unique opportunity to control their own destiny by managing their own territories and customers.
They are in control of earning business, setting their own schedule, taking care of their customers and creating a financially successful territory.
Knowledge, Skills & Abilities
High School Diploma or Eqivelant
Servicing and repairing heavy equipment. This may include, but is not limited to:
Understanding of hydraulic and electrical systems/ability to read and interpret hydraulic and electrical schematics
Working knowledge of diesel engines, heavy duty axles(planetary), aircompressors, pumps
Comfortable speaking to customers at all levels(operators on up to the president of a company)
Computer literate (must be able to navigate through electronic work orders, part manuals,etc.)
Highly motivated,driven and dedicated
Finds personal satisfaction in taking care of customers
Excellent organization and communication
Must have a Valid Drivers License
All service work is completed onsite at customer locations, via company vehicle.
FST’s are supplied with a service vehicle, and have the potential to travel up to 5hrs one-way, to support customer needs.
85% of travel is within a 200 mile radius.
Requires walking, standing, sitting, moderate to heavy lifting, infrequent climbing
Exposure to outside temperatures in all weather conditions
Must be able to work some weekends, holidays, and overtime as needed
Must enjoy working alone
Periodic on-call duties
Disclaimer: Every position at Nordco includes other duties as required in order for the company to be successful. Not every duty is captured within the job description. This job description was captured at a point in time and duties and responsibilities will evolve over time. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job.