Nordco Field Service Tech in Kansas City, Missouri

Summary

Field Service Technicians serve their customers by providing preventative maintenance (fluid,filters,inspection), repairs (anything from tightening a bolt to replacing an engine) onsite at customer locations.

Responsibilities

  • Our Field Service Technicians have a unique opportunity to control their own destiny by managing their own territories and customers.

  • They are in control of earning business, setting their own schedule, taking care of their customers and creating a financially successful territory.

Knowledge, Skills & Abilities

Education

  • High School Diploma or Eqivelant

    Experience

  • Servicing and repairing heavy equipment. This may include, but is not limited to:

  • Transportation:railcarmovers,locomotives,airplanes,helicopters

  • Industrial:forklifts,manlifts,cranes

  • Agricultural:combines,tractors

  • Military:tanks,APC,MRAP,HMMT

  • Construction:backhoes,bulldozers,cranes,skidsteers

    Technical Skills

  • Understanding of hydraulic and electrical systems/ability to read and interpret hydraulic and electrical schematics

  • Working knowledge of diesel engines, heavy duty axles(planetary), aircompressors, pumps

  • Comfortable speaking to customers at all levels(operators on up to the president of a company)

  • Computer literate (must be able to navigate through electronic work orders, part manuals,etc.)

    Behavioral Attributes

  • Highly motivated,driven and dedicated

  • Finds personal satisfaction in taking care of customers

  • Excellent organization and communication

    Other Requirements

  • Must have a Valid Drivers License

    Travel

  • All service work is completed onsite at customer locations, via company vehicle.

  • FST’s are supplied with a service vehicle, and have the potential to travel up to 5hrs one-way, to support customer needs.

  • 85% of travel is within a 200 mile radius.

    Working Conditions

  • Field environment

  • Requires walking, standing, sitting, moderate to heavy lifting, infrequent climbing

  • Exposure to outside temperatures in all weather conditions

  • Must be able to work some weekends, holidays, and overtime as needed

  • Must enjoy working alone

  • Periodic on-call duties

    Disclaimer: Every position at Nordco includes other duties as required in order for the company to be successful. Not every duty is captured within the job description. This job description was captured at a point in time and duties and responsibilities will evolve over time. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job.