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Superior Bowen Maintenance Superintendent in Kansas City, Missouri

General Summary Description

This Maintenance Superintendent is responsible for the day-to-day operations of the Shop and oversees the technicians. This person works together with Field Production and Planner/Scheduler to prioritize work orders and determine the scope of equipment repairs.


  • Coordinates Emergency Repairs

  • Coordinates Emergency Materials (Tools, Supplies, Etc..)

  • Communicates Progress and Status Updates to the Field

  • Ensures Quality Control Processes followed by Technicians

  • Supervises Equipment Division Technicians

  • Prepares and Coordinates all “Ready” Work

  • Secures Estimates for outside repairs

  • Coordinates outside repairs with vendors

  • Conducts Weekly Tool Box Talks with Technicians

  • Coordinate with dispatch on emergency equipment mobilization

  • Works with planner to schedule resources

  • Supports Continuous Improvement Efforts and Meetings

  • Assists in the troubleshooting equipment repairs

  • Approves and signs off on time cards for technicians

  • Conducts Root Cause Failure Analysis of Major Failures

  • Expedites High Priority Projects

  • Manages Skill Levels of Technicians

  • Assesses technician skill gaps and designs training plans

  • Creates Emergency Work Orders in shop management system

  • Provides technical expertise during the equipment purchasing and selling process

  • Completes reports for technician related accidents and injuries

  • Verifies accurate data in emergency work order prior to closing

  • Monitors Key Performance Indicators of shop

  • Conducts periodic inspections of technicians work for accuracy

  • Conducts PM Inspection audits to ensure integrity of work

  • Conducts 125 Hour Inspections on Fleet’s Core Equipment

Minimum Requirements, Abilities and Expectations

  • Seven (7) or more years of experience in equipment maintenance or a related function

  • Experience in continuous improvement efforts and initiatives

  • Excellent verbal and written communication skills.

  • Strong analytical skills.

  • Ability to interact effectively with others and resolve conflicts.

  • Above average proficiency in the use of computer software, such as Word, Excel, and PowerPoint.

  • Basic project management skills.

  • Excellent people skills

Core Competencies

Integrity & Trust: Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. 

Self-Development: Is personally committed to and actively works to continuously improve him/herself; understands that different situations and levels may call for different skills and approaches; works to deploy strengths; works on compensating for weakness and limits. 

Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. 

Action Oriented: Enjoys working hard; is action oriented and full of energy for the things he/she sees as challenging; not fearful of acting with a minimum of planning; seizes more opportunities than others. 

Managing and Measuring Work: Clearly assigns responsibility for tasks and decisions; sets clear objectives and measures; monitors process, progress, and results; designs feedback loops into work. 

Peer Relationships: Can quickly find common ground and solve problems for the good of all; can represent his/her own interests and yet be fair to other groups; can solve problems with peers with a minimum of noise; is seen as a team player and is cooperative; easily gains trust and support of peers; encourages collaboration; can be candid with peers. 

Managing Through Systems: Can design practices, processes, and procedures which allow managing from a distance; is comfortable letting things manage themselves without intervening; can make things work through others without being there; can impact people and results remotely

Equal Opportunity Employer – minority/female/disability/veteran