Bank of the West Process Engineer in Kansas City, Missouri
At Bank of the West, our people are having a positive impact on the world. We’re investing where we feel we can make the most impact, like advancing diversity and women entrepreneurship programs, financing for more small businesses, and promoting programs for sustainable energy. From our locations across the U.S., Bank of the West is taking action to help protect the planet, improve people’s lives, and strengthen communities. We are part of BNP Paribas, a global leader supporting the UN Sustainable Development Goals (SDGs). Yes, we’re a bank, but as the bank for a changing world, we are continually seeking to improve the ways we help our customers, while contributing to more sustainable and equitable growth.
The Bank’s Process Transformation group is a high impact team made up of experienced former management consultants and industry professionals.
We work with Bank senior leadership on projects to define and solve key problems, improve processes, drive change, and accelerate strategy.
Job Description Summary – Process Engineer
Essential Job Functions
Partner with Bank senior leadership and subject matter experts to identify priority opportunities and provide recommendations to capture value
Coach, mentor and be responsible for the implementation of recommendations to capture value
Perform overall assessment of current business processes, policies and procedures, people performing the work and management information systems and any other complex technology used in the business to conduct work to identify weaknesses, inefficiencies, and/or gaps for resolution and improvement
Provide expertise in analyzing and measuring the effectiveness of existing business processes and technologies within the company
Identify issues, form hypotheses and define and execute the necessary data gathering, research and zero-defect analysis for a project/work stream, using Six Sigma methodology where applicable
Perform best practice research and industry benchmarking analysis, as appropriate, to complement our analysis of internal data
Develop fact-based insights and findings to shape and support our recommendations of sustainable, repeatable and quantifiable business process improvement solutions
Collaborate with key stakeholders & team members to refine our recommendations, build momentum for change and support the successful launch, delivery and oversight of its implementation
Bachelor’s Degree from an accredited university required in business administration or management information systems or other related/relevant fields
Master’s/Advanced degree is a plus
10 years of total work experience
3 years of consulting experience (MBB/Big 4/Boutique consultancy firm or within an internal consulting group or similar team of a large corporation)
Broad knowledge and experience in delivering operational and strategy projects, including process improvements, customer experience enhancements, end-to-end redesign, organizational restructuring, etc.
Banking and financial services industry experience is a big plus
Lean and/or Six Sigma certification is a plus
Key Success Factors:
Strong generalist consulting skills, with a commitment to skill-building and personal development
Enthusiasm for and ability to “roll up sleeves” and execute implementation tasks
Strong ability to deliver quality results against fast-paced project deliverable deadlines
Detail-oriented, with the ability to learn (and unlearn) quickly, get up to speed, and immerse deeply
Comfortable dealing with ambiguity and able to multi-task and prioritize
Experience in the application of sophisticated and complex principles of management information systems and related fields
Proven ability to execute smaller projects and/or work streams of larger projects with a number of interdependencies
Client focused, with ability to listen carefully, understand client’s problems and provide advice and potential resolutions
Equally comfortable leading small group discussions, problem solving in small teams, or working independently, and shifting among these effortlessly
Adeptness to influence actions and gain the trust and support of others to meet objectives, from top Bank leadership to front-line staff
Ability to travel domestically 20-60% when required; many weeks will be 0%
Proficiency in Microsoft Office (Project, Excel, Word, PowerPoint) and Visio; bonus points for Tableau or other data visualization tool skills, and/or SQL and database analytics experience
Strong communication skills, both written and verbal, and emotional intelligence with every level of stakeholder
Eagerness to learn from and to teach others
Proactive approach combined with passion and a “can-do” attitude
Equal Employment Opportunity Policy
Bank of the West is an Equal Opportunity employer and proud to provide equal employment opportunity to all job seekers without regard to any status protected by applicable law. Bank of the West is also an Affirmative Action employer - Minority / Female / Disabled / Veteran.
Bank of the West will consider for employment qualified applicants with criminal histories pursuant to the San Francisco Fair Chance Ordinance subject to the requirements of all state and federal laws and regulations.
Job: Business Analysis
Location: United States-California-San Ramon
Other Locations: United States-North Dakota-Fargo, United States-Wyoming-Cheyenne, United States-California-Los Angeles, United States-South Dakota-Gettysburg, United States-Oklahoma-Cushing, United States-Missouri-Kansas City, United States-Nebraska-Omaha, United States-Idaho-Boise, United States-Washington-Seattle, United States-New Mexico-Albuquerque, United States-California-San Francisco, United States-Kansas-Dodge City, United States-Wisconsin-Spooner, United States-Oregon-Beaverton, United States-Arizona-Tempe, United States-Minnesota-Ada, United States-Utah-Salt Lake City, United States-Nevada-Las Vegas, United States-California-City of Industry, United States-Iowa-Ames
Requisition ID: 056024