CARL ZEISS, INC. Customer Support Engineer II St. Louis MO in Saint Louis, Missouri
CUSTOMER SUPPORT ENGINEER II - ST. LOUIS, MOYOUR JOB * Provide a full range of installation services and preventive and corrective maintenance, on the assigned set of systems manufactured by Company Microscopy.* Conduct special site or system environmental analysis tests as assigned by management.* Train customers on basic system operation and maintenance.* Order and obtain spare parts and also expedite the return of any defective materials as may be required.* Serves as the Company customer interface for all service matters, including coordination of service sub-contractor activity.* Properly care for all Company tools and assets as may be made available during the execution of assigned responsibilities.* Complete required forms and reports in support of department and company data collection efforts.OUR REQUIREMENTS * 4 year degree or technical certificate in technical/scientific discipline, related military electronics experience or an equivalent combination of training and experience such as 5+ years direct experience building, maintaining, installing, and/or repairing similarly complex automated electro mechanical systems.* Advanced understanding and ability to troubleshoot problems in software, electronics, optics and electron optics, high voltage, high vacuum, mechanical, and electro mechanical systems* Ability to read and understand electrical or mechanical engineering documentation and schematics.* May provide OJT training to less experienced CSE s on the general maintenance and support of assigned equipment.* Proven ability to work successfully as an individual contributor or as part of a team.* Solid communication skills, able to converse readily in English, both verbally and in writing. German a plus. With more than 27,000 employees, Company is one of the global leaders in the optical and optoelectronic industries and has been contributing to technological progress for 170 years. Company develops and distributes lithography optics, measuring technology, microscopes, medical technology, eyeglass lenses, camera and cine lenses, binoculars and planetarium technology. If you are interested in this position, please send us your application using the link at the bottom of this page, indicating your earliest possible entry date. We are an EEO/AA/Veterans/Disabled employer. Online ApplicationPrint advertisementEmployer's Job# 18302Please visit job URL for more information about this opening and to view EOE statement.