Panera Bread Director of Quality Assurance in Saint Louis, Missouri

Director of Quality AssuranceSt Louis, MissouriApply Now

CategoryHeadquartersLocation ID1Location NameSaint Louis Support CenterAddress3630 S Geyer RoadState/RegionMissouriPostal Code63127CountryUnited States

Director of Quality Assurance

The Panera Director of Quality Assurance guides quality and food safety efforts across all Panera operations, including vendors, distributors, manufacturing and caf operations. Responsible for developing, implementing and managing the Food Safety and Quality Assurance programs and strategy in accordance with Panera policies, federal, state and local regulations. Responsible for leading the team to achieve maximum results in control of quality and food safety. Develops, directs, leads and mentors members of Paneras QA team.


  • Collaborates with Supply Chain, Operations and Learning & Development, Legal, Risk Management and Public Relations on emerging food safety concerns, crisis events and current industry issues

  • Develops and executes a comprehensive Food Safety & Quality strategy that drives exceptional food safety compliance and establishes quality as a competitive advantage

  • Responsible for vendor compliance to Wellness efforts, Clean Foods Initiatives and other Social Impact efforts

  • Directs and supports approval of new and/or alternate suppliers of food products and food packaging with respect to food safety, quality attributes and product consistency

  • Educates the organization on current food safety technology, understanding food safety trends and seeing their impact on the companys strategy

  • Partners closely with the Culinary Team, to approve, support and define critical parameters, process methods and organoleptic criteria for product specifications

  • Contributes food safety and quality expertise to new product development efforts to ensure safe food handling procedures

  • Anticipates and analyzes trends and issues to drive corrective actions and continuous improvement among vendors

  • Responsible for Product Withdrawal and Recall Program. Initiates and assists in the monitoring and resolution of product recalls and/or withdrawals

  • Maintains knowledge of food safety and quality, regulatory requirements including, but not limited to HACCP, FSMA, GMP, FDA Model Food Code for food manufacturing, food products, packaging, distribution and food service operations

  • Serves as a liaison with regulatory officials for compliance with local, state, and federal regulations

  • Advanced ability to communicate, influence and negotiate decisions while motivating staff

  • Provides food safety and quality support to Consumer Packaged Goods operations


  • Bachelors degree in Food Science, Food Safety or related field

  • Minimum 10 years of experience in food service and food manufacturing leadership role

  • Preferred MBA or MS in Food Science, Food Safety or related field

  • Ability to communicate effectively with subordinates and upper levels of leadership

  • Team Leadership experience

  • Must have both a mentoring and investigative mind

  • Proven ability to strategize and get out in front of trends and issues

  • Strong knowledge of quality systems and be innovative with them as the industry changes

  • Thorough knowledge of legal procedures with food safety and environmental policies


  • Certified in HACCP, GFSI, ServSafe

Saint Louis Support Center

External Reference CodeJR0010149Company Name100 Panera, LLC