BJC Healthcare Laboratory Supervisor, Customer Service in Saint Louis, Missouri
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Barnes-Jewish Hospital at Washington University Medical Center is the largest hospital in Missouri and is ranked as one of the nation's top hospitals by U.S. News & World Report. Barnes-Jewish Hospital's staff is composed of full-time academic faculty and community physicians of Washington University School of Medicine, supported by a house staff of residents, interns, fellows and other medical professionals. Recognizing its excellence in nursing care, Barnes-Jewish Hospital was the first adult hospital in Missouri to be certified as a Magnet Hospital by the American Nurses Credentialing Center.
Responsible for managing daily operations (QA/QC, equipment maintenance, workflow, service levels, operational oversight, workspace), staff (first level supervision, scheduling, coaching, staff development, CE, etc.) and performing analysis within the regulatory requirements.
Manages individual(s) including but not limited to: hires, trains, assigns work, manages & evaluates performance, conducts professional development plans. Ensures that the productivity and actions of that group meet/support the overall operational goals of the department as established by department leadership.
Develops and adheres to departmental staffing, revenue and/or expense budgets. Responds to changes in the business which may affect the ability to achieve the budget goals.
Supervises laboratory activities and ensures par levels of supplies are maintained and procedures are performed promptly, accurately, and precisely according to department and hospital policies and procedures.
Keeps abreast of new developments, techniques and procedures on equipment, tests, and methods as well as other information relating to the laboratory and writes and / or updates procedures for assigned areas as necessary.
Establishes systems and processes to streamline tasks and eliminate waste. Takes responsibility for the daily operations, both technically and administratively to ensure quality services.
Ensures maintenance of laboratory services and quality in accordance with prescribed standards and policies of the system, government and other accreditation agencies.
Promotes continued communication through staff meeting, touch base meetings and performance evaluations
- Physical/Life Science/related
- 2-5 years
- < 2 years
Licenses & Certifications
- MT/MLS - ASCP or equiv
Preferred Requirements and Additional JobInformation
- 2-5 years
Note: not all benefits apply to all openings
- Comprehensive medical, dental, life insurance, and disability plan options- Pension Plan*/403(b) Plan- 401(k) plan- Tuition Assistance- Health Care and Dependent Care Reimbursement Accounts-On-Site Fitness Center (depending on location)-Paid Time Off Program for vacation, holiday and sick time
*Pension does not apply to Memorial Hospital, Memorial Hospital East, Memorial Medical Group, Alton Memorial or Parkland Health Center
The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.
Equal Opportunity Employer