Kelly Services Quality Manager in Saint Louis, Missouri
St. Louis MO USA 63102
Train and guide offshore team to efficiently solve ticket issues, to drive optimization and simplification of support organization to drive out waste
Coordinates configuration and market testing, ensures quality relevancy and accuracy of test scripts
Participates in market project teams for business process improvement projects and/or business requirements
Be a strong improvement proposal force into our internal and external procedures and ways of working
Mentors Specialists and new team members
University degree OR applicable business experience
Technical / Functional:
Functional experience in Quality Management, Production or Engineering / Maintenance
Experience with SAP Solutions, including testing and, ideally, configuration in an Operations environment
Business Excellence Continuous Improvement experience in an Operations environment
Experience in supporting global businesses.
Experience negotiating contracts with service providers
Preferred - Six Sigma Green or Black belt . PMO Certification would be a plus
Why Kelly ® ?
Kelly puts you in charge of your career, with access to cutting edge projects and technologies in
industry leading organizations. Top companies throughout the world have trusted Kelly as a premier
source of engineering talent and services since 1965. And engineering job seekers know Kelly as a firm
with an unmatched reputation for quality, integrity and professionalism. Whether you seek the variety
and flexibility of working on short term project engagements, or prefer contract-to-hire or direct
hire placement with our clients, apply with Kelly to explore opportunities that suit your specific
AboutKelly Services ®
As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people around the world and have a role in connecting thousands more with work through our global network of talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter .
Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,
Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is
committed to employing a diverse workforce. Equal Employment Opportunity
is The Law.