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Kforce UX Researcher in Saint Louis, Missouri

Kforce has a client in search of a Saint Louis, MO in UX Researcher.Summary:Are you curious about people and their behavior? Are you passionate about better understanding their motivations and what drives them to adopt one tool over another? The User Experience (UX) department is looking for a Researcher who can help us understand what our users need, want, and expect from our client's systems, processes, and tools. The UX department exists to create elegant user experiences through data-driven research, user-centered design, and sustainable technology. You would play a critical role in conducting research that uncovers user behavior and influences the designs of our branch and client tools and processes.Key Tasks:

  • Leads strategic design and execution of user-centered research and usability studies that provide actionable insights which influence design and development of associate, branch team and client systems, tools, applications, and processes

  • Collaborates and supports business areas and objectives that align to firm, division and department priorities and focus on client and user centricity

  • Designs and executes user research using qualitative and quantitative methods

  • Determines and recommends the most efficient and effective research approaches to solve for business needs and meet agreed-upon objectives, then guides business areas through the appropriate UX process

  • Identifies and applies appropriate change management best practices and approaches to build rapport, understand user needs, address resistance, and reinforce key learnings or results

  • Monitors UX project execution, including establishing and tracking UX project metrics and conducting evaluations

  • Identifies, influences, supports, and partners with multi-disciplinary teams, including other business areas, to execute UX projects

  • Bachelor's degree in Usability, Human Factors, Human-Computer Interaction, Psychology, or relevant field

  • 5 years of UX research experience

  • Expert in both qualitative and quantitative user experience research methodologies

  • Proactively develops self in the field of current and emerging research and technology

  • Expert in critical thinking, strategic thinking, process improvement, relationship-building and problem-solving abilities

  • Expert in written and verbal communication skills

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.Compensation Type:Hours

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