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SSM Health Lab Support Technician II in St. Louis, Missouri

Role Purpose:

Under general supervision, this position performs standard laboratory tasks according to procedures. May perform phlebotomy and/or waived testing. May also perform various low complexity testing as well as a variety of general clerical duties to support the laboratory department, including receptionist and secretarial support, admission activities, and order entry processing.

Duties and Responsibilities:

  • Performs the loading and unloading of lab specimens from automated and non-automated instrumentation, as well as perform various waived testing

  • Assists in problem requisitions/specimens

  • May orient new hires

  • Assists customers including answering phones and responding to customer inquiries

  • Collects, labels, processes and preserves blood, urine and other specimens according to established laboratory procedures

  • Enters, accesses and executes lab orders in the appropriate laboratory and electronic medical record system

  • Cleans and maintains laboratory supplies and work area

  • May update statistical records, labels tubes, and schedules processing runs

  • May perform phlebotomy and/or waived testing

  • Identifies patients using two identifiers

  • Performs a variety of administrative and clerical duties including admission activities, insurance verification, order entry processing and medical record processing

  • Performs other duties as assigned

Required Minimum Qualifications:

Education: High school diploma or GED

Experience: One year of experience in a laboratory setting

Preferred Qualifications:

  • Pediatric Phlebotomy experience

Knowledge, Skills and Abilities:

  • Skilled in the use of a computer

  • Customer service skills

  • Skilled in the resolution of problems encountered in the laboratory environment

  • Knowledge of the processes involved in documenting experiments

  • Knowledge of safety, environmental and infection control methods

  • Knowledge of laboratory protocols and procedures

  • Ability to perform a range of lab tests and chemical analyses

Compliance with Safety Requirements:

Maintains safe and healthy work environment by following established organization safety standards and by

complying with all laws, regulations and other applicable guidance regarding safety.

Core Competencies:

  • Job Knowledge

  • Service

  • Dependability

  • Problem Solving and Judgement

  • Quality and Safety

  • Teamwork

Physical Requirements:

Employees in this position are, or can be, required to possess the following physical capabilities:

  • Ability to sit or stand for extended periods

  • Ability to hear and converse on the phone and in person

  • Ability to see fine print and to use the computer

  • Ability to perform fine motor tasks, writing, computer or phone tasks

  • Ability to safely lift up to 20 pounds

  • Ability to work with and to wear appropriate Personal Protective Equipment when working with blood borne pathogens or other chemicals

SSM Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability or sex

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