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Centene Corporation Senior Director, Quality Improvement in St. Louis, Missouri

Position Purpose:

Provide strategic leadership on quality improvement initiatives to ensure best-in-class quality improvement outcomes for all Centene health plans. Collaborate with internal and external stakeholders to ensure quality improvement initiatives are fully integrated throughout the organization, maximizing opportunity to improve outcomes for members.

  • Provide strategic direction and leadership for all business units in developing innovative initiatives to improve overall quality outcomes

  • Research, identify, and implement best practices into operations in collaboration with all health plan and specialty company business units

  • Organize and oversee activities, resources, methods, and procedures to achieve enterprise-wide quality improvement strategy

  • Formulate and ensure compliance with policies, operating procedures, and goals in compliance with internal and external guidelines

  • Review and implement new technological tools and processes and foster team concept with internal and external stakeholders

  • Collaborate with all internal and external stakeholders in identifying, developing, and implementing innovative programs and initiatives to improve outcomes

  • Present results and analysis of improvement efforts and ongoing performance measures to senior management


Bachelor's degree in Nursing, Business Administration, or Health Care Administration. 8+ years of quality improvement experience. Healthcare operations management experience (medical management, provider relations, contracting, compliance, claims or member/provider services) preferred. Knowledge of NCQA and HEDIS technical specifications. Master’s degree preferred.

License/Certificates: Current state’s RN license preferred. Certified Professional in Health Care Quality preferred.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

TITLE: Senior Director, Quality Improvement

LOCATION: St. Louis, Missouri


COMPANY: Quality