VIVA USA Inc Technology Delivery Manager - Senior in St. Louis, Missouri
Req Ref No: SGMOD753 Location: St. Louis, MO Duration: 12.0 months
Technology Delivery Manager - Senior
The Technology Delivery Manager - Senior can either oversee highly complex IT initiatives that will deliver a successful business outcome that is measurable or if assigned to a specific Domain will oversee planning for components of IT initiatives that impact that domain. Responsible for all aspects of the development and implementation of assigned initiatives and provides a single point of contact to the business sponsors. Primary reasonability is in the deliver phase; Monitors, tracks, and analyzes strategic initiatives at a holistic view and communicates progress. Supports the portfolio across multiple initiatives; analyzing reports, collaborating with cross-functional teams, monitoring process, facilitating initiative / Program Epic level meetings.
Responsible for delivery and success of assigned strategic initiatives from a holistic view. Assess priorities against business value to ensure epic release schedule is aligned to business priorities. Optimize results within business and time constraints. If managing a Domain, supports the Domain cross initiatives in prioritization by creation of Domain Delivery plan. Analyzing data and creating reports, monitoring domain level processes, facilitating domain level meetings, and partnering with Eng. Manager/ Domain TPO.
Collaborate and facilitate communication and meetings with TPO’s, BPO’s, Domain Owners, Engineers, Scrum Masters and other leaders to assure full alignment. Define schedules, identify dependences, solutions to business problems, and provide updates as priorities and schedules change.
Oversees the governance structure across the initiative teams or across multiple products within a domain. Manage risk mitigation and contingency plans. Drive activities to achieve aligned goals. Develop detailed work plans, schedules, and status reports. Conduct necessary meetings and is responsible for schedule and status tracking. Conduct presentations regarding initiative or domain product status to cross functional IT teams and business/domain stakeholders.
Provide assistance to IT team members with issues needing technical expertise or complex systems knowledge. Mentor team to improve their understanding and skill and ensure they are familiar with resource materials available. Ensure adherence to project management process and project documentation standards.
Work on special initiatives as assigned.
SCOPE OF JOB Provide quantitative data reflecting the scope and impact of the job – such as budget managed, sales/revenues, profit, clients served, adjusted scripts, etc. Formal Education and/or Training: Bachelor’s degree in computer science, project management or related field desired
Years of Experience: 8-12 years relevant experience, or Master’s degree and 6-10 years of relevant experience Licensures/Certifications: Project Management Professional (PMP) certification preferred, Scrum Master Certification preferred.
Computer or Other Skills: Extensive project management skills using various programs to prepare and execute business plans; Microsoft office applications; Strong verbal and written communication and organizational skills; eager to learn and adapt Domain knowledge and should be able to act as change agent.
Knowledge and Abilities: Knowledge of PBM, healthcare industry helpful; Advanced knowledge of project development, including process mapping, budgeting and timeline creation; Demonstrated ability to coordinate cross-functional work teams toward project completion; Demonstrated effective leadership and analytical skills; Advanced written and verbal communication skills are a must; Willingness to work a flexible schedule to accommodate business and some travel requirements
VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.